RESERVATIONS

All tours and services can be booked directly with our office in Myanmar

 

CONFIRMATIONS

All reservation requests are normally confirmed by returning e-mail or fax. In case immediate confirmation cannot be made, information about the booking status will be advised.

 

PAYMENT

Myanmar is a country where services are guaranteed only if they are fully prepaid. We, therefore, have to prepay all services confirmed to you and, for this reason, we request you kindly to make a full prepayment to us. Payment should be made by bank transfer to our bank (we will send you the bank details after the booking confirmation).

 

GENERAL PAYMENT POLICY

Please find our general payment policy in below.

Deposit Payment – 30% deposit of total payment (after tour confirmed)

Final Payment – 70% (30 days prior to arrival)

All the bank transfer charges and fees are to be paid by the clients.

Full payment of all services is required 30 days prior to arrival. Names as per passport, passport numbers and nationality are required at time of booking.

 

DEPOSITS AND BOOKING CONDITIONS

Due to high demand and short supply of hotel accommodation in Myanmar, some hotels require non-refundable deposits in order to guarantee the accommodation. Please be aware that these regulations could not be in line with the consumer law valid in your country. Although we make every effort to avoid this, these regulations are at times unchangeable.

 

Cancellation and deposit policies might change depending on the occupancy of the hotel. Our reservations department will inform you at the time of booking.

Exact deposit conditions will be advised at the time of confirmation and we advise following the deposit policy given to avoid cancellation of confirmed accommodation.

 

RATES, VALIDITY, AND INCLUSIONS

Rates in the tariff or individual offers are quoted net in U.S. Dollars at the current rate of exchange and are subject to change without prior notice. All prices quoted are net non-commissionable. Included in quoted prices are domestic airfares, transfers, accommodation, meals, and services as shown in each tour itinerary. Not included in the tour prices are optional tours, visa charges and airport taxes (unless stated in the itinerary) and expenses of personal nature. Rates are valid as per the indicated duration. Local English-speaking guides accompany tourists on all land tours. The availability of German, French, Italian, Spanish as well as Japanese, Thai and Mandarin-speaking guides is subject to confirmation at the time of booking. Accommodation is based on shared twin-bed rooms, with a supplementary charge for single occupancy.

 

CHILD POLICY

Children between 2 and 12 years of age are granted a 20% discount on transfers, excursions and package tours providing that rooms are shared with two (2) adults without an extra bed (or 10% discount if they require an extra bed). These discounts are granted for one child per room only. Children requiring their own rooms are charged as adults but get a discount according to child airfare on applicable domestic airfares.

 

HANDLING/ADMINISTRATION FEES

If hotel reservations or air tickets only are required, a handling/administration fee of USD 35 per booking will be applied.

 

 

CANCELLATION POLICY

Cancellation Policy for Hotel only and Cruise Ships

Cancellation and deposit terms are subject to each hotel’s policy; this shall be made known at the time of confirmation.

Cancellation and deposit terms are subject to each cruise’s policy; this shall be made known at the time of confirmation.

Please find our general cancellation policy is below, however, depending on the situation of cancellation, we will try our best to absorb the cost of the land arrangements or hotels.

 

Cancellation Policy for Package Tours (1-9 persons)

Cancellation charges are calculated from the day the written notification is received by the company or agent as a percentage of the net total tour price as shown, plus any surcharges (e.g. ticketed air sectors and other penalties imposed by suppliers, such as hotels):

 

Between 30 days and 15 days prior to arrival: 50% of the package price

Between 14 days and 8 days prior to arrival: 80% of the package price

Between 7 and 0 days prior to arrival: 100% of the package price

 

Cancellation Policy for Package Tours (10 persons and above)

Cancellation charges are calculated from the day the written notification is received by the company as a percentage of the net total tour price as shown, plus any surcharges (e.g. ticketed air sectors and other penalties imposed by suppliers, such as hotels):

 

Between 45 – 31 days prior to arrival: 30% of the package price

Between 30 – 15 days prior to arrival: 50% of the package price

Between 14 – 8 days prior to arrival: 80% of the package price

Between 7 – 0 days prior to arrival: 100% of the package price

 In case a hotel has stricter conditions than the above information, we will inform at time of confirmation

 

PROGRAM CHANGES

Golden Yellow Travels & Tours reserves the right to rearrange, substitute or cancel tour elements without prior notice should prevailing circumstances at the time of travel dictate such adjustments. All itineraries are subject to change depending on domestic flight availability. No refund shall be made for any change once you have started your tour in Myanmar.

 

LIABILITY

Golden Yellow Travels & Tours acts solely as an intermediary between the passenger, his travel agent or tour operator, and local airlines, hotels, restaurants, boat companies and ground transportation companies. Golden Yellow Travels & Tours is therefore not responsible for any loss, injury or damage sustained by the traveler including those occurring outside the tour programs. While every effort is undertaken to provide tour arrangements exactly as per itineraries, additional expenses incurred due to delays, accidents, natural disasters, political actions and unrest, must be borne by the traveler. Golden Yellow Travels & Tours strongly suggests that passengers take out adequate private insurance to cover eventualities such as cancellation costs, medical expenses including repatriation in the event of an accident or illness, loss or damage to luggage before any trip to Myanmar. Golden Yellow Travels & Tours also reserves the right to provide alternative accommodation or switch around programs if, due to reasons beyond its control, hotels, flights or any other services as mentioned in the program cannot be confirmed. However, Golden Yellow Travels & Tours will endeavor to find the best possible alternatives in order to maintain the level of quality of arrangements as originally confirmed. Programs, prices, services and conditions are based on those valid at the time of booking and are therefore subject to change without advance notice before or during the tour. Participation in our tours implies the client’s agreement to the above conditions.

© 2014 by Golden Yellow Travel.

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